No callout fees
When your lift stops, you never pay just for us to turn up. Contract clients get the visit free — you only ever pay for the repair work itself.
A maintenance agreement is the easiest decision you'll make about your lift. We service it on a schedule, keep it legal, and answer first when it stops — for one predictable yearly fee, with no callout charges and repairs at a discounted member rate. You stop worrying about the lift. We make sure you never have to.
No small print games. Every LuxuryLifts Care plan comes with all of this as standard — the only thing that changes between plans is how often we visit.
When your lift stops, you never pay just for us to turn up. Contract clients get the visit free — you only ever pay for the repair work itself.
Contract lifts jump the queue. Your breakdown is answered before pay-as-you-go callouts — day or night, 24/7.
Any repair outside the service visit is charged at an honest member hourly rate — lower than our standard callout pricing, with genuine parts.
We track every service date and certificate and remind you before anything is due. Your lift stays legal without you chasing a single deadline.
After each service you get a clear report on what we checked, what we did, and anything to watch — in plain language, not jargon.
Otis, KONE, Schindler, GMV, thyssenkrupp and more — if it's installed in Malta, we service it. One number for the whole lift.
Every member gets a private online portal — all your paperwork, certificates, reports and bookings in one place, on your phone. No more lost documents.
Become a LuxuryLifts Care member and you get your own secure client portal. We run everything through it — so you always know exactly where your lift stands, without phone tag or chasing paperwork.
Every service report, certificate and invoice is filed in your portal automatically — never lose a document again, and grab anything you need in seconds.
Request a service or report a fault straight from the app and pick a date that suits you — it lands with us instantly, no waiting on hold.
See every visit, what was done and what's next due — a complete, honest record of your lift's care that's always up to date.
The portal flags upcoming services and certificate renewals in advance, so your lift always stays compliant without you tracking a thing.
View and settle invoices and download receipts whenever you like — clear records for you or your building's accounts.
Your portal is yours alone — a secure login tied to your lift, so your records stay confidential.
Every plan is a 12-month agreement with everything above included. More visits mean more prevention — and fewer surprises. We confirm your exact fee after a quick inspection.
Smart cover for lighter-use and smaller lifts.
The sweet spot for most homes & busy buildings.
Maximum uptime for high-traffic & critical lifts.
Your yearly price is based on your lift's number of stops, size and usage — so we tailor it to your exact lift. Book the free inspection and we'll recommend the right plan and a fixed yearly price, no obligation.
Breakdowns almost always cost more than the service that would have caught them. An agreement turns surprise bills into one planned cost — and a lift that keeps running.
One predictable yearly fee instead of unexpected emergency charges. Budgeting for the lift becomes simple.
Regular servicing catches worn parts before they fail — so the lift spends its life running, not waiting.
Certificates, inspections and records kept up to date for you — peace of mind for owners, tenants and inspectors alike.
Tell us where the lift is and the make if you know it. We come and check its real condition — no obligation.
You get a clear report and a fixed yearly price for the plan that suits your lift — 2, 3 or 4 visits.
We schedule your services, handle compliance, and answer first when you need us. You stop thinking about the lift.
Don't see yours? We work on virtually any make & model — just tell us the brand when you book your inspection.
Your price depends mainly on your lift's number of stops (floors it serves), plus its size and how hard it works — so a flat price wouldn't be honest. After a free inspection we give you a fixed yearly price for your exact lift: no guesswork, no surprises, known before you commit.
Yes — the contract inspection is completely free and with no obligation. If you decide a plan isn't for you, you owe us nothing.
Virtually any make and model installed in Malta — Otis, KONE, Schindler, GMV, thyssenkrupp, Daldoss and many more. One team looks after the whole lift.
You can always book a single callout. But members never pay callout fees and jump the queue for breakdowns — which is why most owners switch to a plan.
Yes. Every member gets a secure client portal — view and pay invoices, download receipts and certificates, book the engineer and see your full service history, all from your phone.
Plans run for 12 months. At renewal you can move up or down a tier as your needs change — just talk to us.
Book a free, no-obligation inspection. We'll check your lift, recommend the right plan, and give you a fixed yearly price.